Frequently Asked Questions

Which payment methods are accepted?

We accept credit/cheque card and Instant EFT payments through Payfast, South Africa's leading online payment gateway.

What are your shipping options and how long will it take?

We deliver countrywide and do our best to get the product delivered to you within 5 business days. We have Postnet to Postnet and Door to Door delivery options. For more information, visit our Shipping and Delivery page.

How do I know if my order has been shipped?

Once your order is shipped, you will receive a confirmation email with a tracking number.

What is your refund policy?

To find out more about our refund policy, visit our Returns page.